Energy & Healthcare

Energy

Energy and Utilities are a key focus area around the world. Consumers are facing higher energy prices and shortages of supply in some geographical locations. Population growth and improvement in infrastructure are have put pressure on scarce energy and water resources like never before. The imperatives on the Energy and Utilities sector are to increase strike rates, enhance recovery, integrate the supply chain, optimize assets, and integrate IT systems. These are crucial for sustained profitability. Facing environmental and regulatory challenges, Energy and utility companies must improve their financial performances, enhance the level of customer satisfaction and rethink the matter of service delivery.

Some of the challenges for the energy and utility industry in the current scenario are as under:

• Faster exploration to the production process.
• Ageing IT infrastructure.
• Improve multichannel customer service.
• Stay compliant and manage risks.
• Added costs due to stringent regulatory policies.
• Better asset and resource management.
• Inefficiency in supply chain.

Effective use of IT is strategically and tactically is required in fast dealing with these challenges.We can help clients define their new operational strategies, implement wide business transformations and optimize the business processes. Our Energy & Utilities practice offers consultancy services to help companies in transforming, in order to meet the needs of a smart Utility industry.

Strategy

• Transformation.
• Operations.

We can help to focus on the following areas:

• Customer intelligence and deriving market segmentation.
• Growth.
• Design of effective customer loyalty schemes.
• Design of multichannel management strategy.
• IT strategy and data management.
• Asset optimization.
• Business model transformation.
• Technology transformation(digital transformation, IT strategy, performance and rationalization, and talent management).

Healthcare

The healthcare industry is facing some dramatic changes due to the increased regulatory scrutiny, patent management and patient awareness empowerment. Therefore every provider is now required to offer more quality services, efficiency and accountability. Under the current trends, healthcare providers across the globe are seeking to increase their revenues in order to be profitable. The challenges they mostly face include currently skill shortage to undertake management analytics, reporting and implementation of various related applications and also to have growth and opportunities through innovation, diversification and expansion into the emerging markets.

Our consultants can help bring a completely unique level of expertise to help you in your transformation, innovation, diversification and expansion to emerging technologies objectives in order to achieve the goal.