Manufacturing & Retail

Manufacturing

The global economy alongside the good progress in emerging markets is shifting its focus to the manufacturing industry to be sustainable with a profitable growth chart. With a potential shortage in supply of steel, energy and human resources, organisations nowadays are also requiring to secure a strong growth of revenue, control costs and increase their efficiency. Organizations in this industry sector are investing in IT to turn around their business processes and manufacturing operations and help better collaborate with the suppliers, partners and customers.

Our Consultant teams offer services that are geared to the manufacturing industry's need for enterprise-wide solutions by enabling business stability, growth, and excellence. We offer services in the following areas:

Business:

• Domain Consulting: This is the subject where we can bring our esteemed experts who are capable of recommending and deploying the right IT solutions.
• Supply chain optimisation solutions: We can address the area of configuration, design, planning, implementation and maintenance.
• Customer Relationship Management Solutions: Our consultants can help in the development of strategies, designs and implementations.

Technology:

• ERP and Extended ERP solutions. These include customisation, change management, integration, implementation, migration and rollout services.
• Business Intelligence including data warehousing/ mining.
• Embedded engineering and industrial automation.

Retail

The retail industry is going through several transitions and changes due to the application of new emerging technology driving all the operations. With the demand for increasing product information, convenience and price advantage, it has become a must for the retailers to be on the latest technology to drive up the level of sales and its operational efficiency.

Some challenges currently faced by the retail industry include:

• Management of sales and customer loyalty programme.
• Optimization of data centre and applications.
• Protection of the inventory.
• Providing competitive pricing and personalized services to customers.
• Better promotional and marketing activities.
• Reconcile customer data with a unified customer view.
• Identifying the best and worst customers segments.

Our offerings can help you maintain your readiness by providing useful insights and solutions for stock building, systems availability, digital customer engagement, comprehensive supply chain processes. We can help in new technologies like multi-channel synchronization, collaborative commerce.